The Setai Tel Aviv, a Member of the leading hotels of the world
Apa Kata Tamu
The hotel is perfectly situated near interesting stores and restaurants and near the beach. A short walking distance or short cab ride away from Tel Aviv life. We were upgraded to an amazing room with a view of the ocean. The huge bed was exceptional. The shower towels were huge and comfy. The service was wonderful. Breakfast was amazing. The gym is small but suitable, as is the Hamam and adjacent showers. This place isn't cheap - and we paid for the smallest room!
Ilan
Juni 2024
The customer service was top notch, from leading us to the room, fixing little mistakes in the room, calling us half way our stay to ask if all is ok, absolutely fantastic! The room was spacious, we were on the fifth floor with a sea and town view, comfy bed, big screen, free mini bar with cookies, all the little details were there, the shampoo etc. Was high quality, we had a bath and shower which was a delight! We had an awesome couple massage, the spa is beautiful with drinks and cookies, The hotel is beautifully designed, the breakfast was in abundance and delicious, the location is awesome with the beach right there and the old city yaffo next to us, 5 min walk to the light rail train, 2 min away from nevei tzedek neighborhood, parking in the hotel although it probably is fully packed when the hotel is full
Shlomo
Desember 2024
First, the building and the location are impressive - An old Ottoman prison turned into an amazing hotel building. The room was of great size and offered all the comfort you would expect from a 5* hotel. The swimming pool has an impressive view on the city and the beach and you couldn't dream of a better spot for the sunset. Finally, a special word about the service that was on point with a special note for Alex who has been extremely helpful and accomodating.
Cyril
September 2024
Great location by the beach, opposite the Jaffa Clock Tower, and a 5-minute walk from Jaffa flea market. There are always e-scooters parked outside so it was easy get around the city. Service was great throughout our stay; we got a free upgrade upon check-in, the bellboys would give us water bottles to take with us each day, breakfast was delicious with lots of options for both veggies and non-veggies (everything was kosher). We also stayed during Yom Kippur and the hotel provided cold food at breakfast and room service (also cold food) for hotel guests. Overall, a great experience and would highly recommend!
Jayne
Oktober 2023
It was a very sad time as the Hotel had taken evacuees from Southern Israel fleeing their homes due to risk of further terrorist attacks & bombing from Hamas; the Hotel still put on excellent food & service for all the evacuees, including entertainment for the children & made us feel welcome even though, strtictly speaking, the hotel was meant to be closed for tourists. Alex, the manager was extremely helpful, kind & gave us a beautiful room. A truly wonderful team who went above & beyond for the evacuees & for us
Cathie
November 2023
The staff and location were excellent. Special shout out for Elizabeth the concierge!
Eamon
Juli 2023
The location of the property. Very central in Jaffa. Clean and spacious rooms. Nice pool.
Linda
September 2023
* We arrived very early, they allowed us to check in early. The room was not ready yet, and they offered to send an e-mail when the room is prepared. * Buffet breakfast is very good * First day when we checked in, breakfast was already closed, they allowed us to use half-closed buffet and didn't charge for it. Thanks Zaid! * They can order taxi to the airport for fixed price 200 ILS. Maybe it's standard feature in Tel-Aviv, but still it's nice you don't need to trouble dealing with gett or local taxi companies. * No paid items in minibar. * Very good restaurant at the property. Food is good, and I don't know is it expensive or not by Tel-Aviv standards, but it is cheaper than most places in London. * There's a great pizza take away across the street from the hotel if you want to eat something late night and do not want to deal with room service. * Very friendly staff. Several times I had interesting conversations about Israel culture or climate with the staff.
Stepan
Maret 2023
The Setai Tel Aviv is a very exceptional and special place, both from the viewpoint of its unspeakable location and service. It’s housed in an antique building in the very heart of Yafo opposite the Clock Tower and overlooking the Mediterranean and the sidewalk of Tel Aviv. The interior design is very atmospheric. The high level of the hotel’s service makes a perfect finishing to the impression of the place: all areas of the hotel are clean, the room was clean and well equipped and supplied with everything one would need for a comfortable stay, including complimentary drinks, bathroom robes, slippers, coffee maker, kettle etc. The restaurant food is diverse based on national cuisine. The stuff and waiters were helpful, friendly, welcoming and always available. The duty manager Gustavo Scuppa is a very professional pleasant and positive person. We want to thank the staff for making our weekend unforgettable.
Tatiana
Februari 2023
The hotel itself was amazing. A lovely restoration of a historical building. The person responsible for Booking.com guests, Gustavo Scuppa, was absolutely amazing. He met us at the check in, gave us a grand tour of the hotel with detailed explanation of it's history. During our stay he was very helpful with tips on where to go and what to see and every time he saw us made sure we have everything we need. Truly amazing service.
Ella
November 2022
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